Katie Summers is a seasoned professional in customer success and business development, currently serving as a Senior Customer Success Manager at Cresta since October 2025. Prior to this role, Katie held positions including Customer Success Manager for Enterprise at Vanta and Strategic Customer Success Manager at Samsara. Extensive experience at Gong involved roles as a Success Methodology Manager and Senior Customer Success Manager, while the journey began at Salesloft, where Katie climbed the ranks to Manager of Customer Success. Earlier, Katie contributed to business development at Playwire and Rock Content. Educational qualifications include a Bachelor of Science in Psychology from the University of Central Florida.
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