Ryan Muir

Ryan Muir is a Senior Product Manager at Cresta since November 2021, focusing on the development of a next-generation Insights product supported by prominent investors such as Sequoia and a16z. Previously, Ryan served as Head of Data Science, leading teams to leverage generative AI solutions in the contact center space. Prior experience includes roles at Accenture from November 2016 to November 2021, where Ryan led data science and machine learning teams delivering enterprise solutions, guided a group of data scientists, and contributed to internal strategy frameworks. Ryan's early career included positions at SumTotal Systems, GE Transportation, and Manormor Sotheby's International Realty. Educational qualifications include a Master of Science in Analytics from Georgia Institute of Technology and a Bachelor of Science in Industrial and Systems Engineering from the University of Florida.