Sai Vivek

Sai Vivek currently holds the position of Chief Customer Officer at Cresta, where the focus is on transforming customer experience through advanced AI solutions. Prior to this role, Sai served as Field CTO and Industry Solutions Leader for Cloud AI at Google, driving innovative business transformations with Google Cloud. From January 2010 to March 2021, Sai was the Senior Delivery Executive and Executive Director of Customer Service Technology at Verizon, overseeing the evolution of customer service platforms. Earlier career experiences include roles as Executive Director of Digital Transformation and Director of Web Technology at Tata Consultancy Services. Sai holds an MBA from the University of Maryland and a Bachelor's in Electrical and Electronics Engineering from Birla Institute of Technology and Science, Pilani.