Arthur J. is an experienced application support specialist currently employed at CRH since February 2020, where responsibilities include providing end-user support for industry-specific software and assisting field service agents. Previously, Arthur served as a technical support agent at Microsoft from October 2016 to February 2020, focusing on O365/ITAR exchange support, and as a technical analyst for executive escalations at Dell from July 2011 to February 2016. In earlier roles, Arthur worked as a mail clerk at Johnson & Rountree Premium and a customer service representative at Biosite. Academic qualifications include a B.S. in Computer Networking from Coleman College and an Associate of Science in Cardiovascular Technology from Grossmont College.
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