Jessica E. is an experienced professional currently serving as a Support Queue Manager and Technical Support Engineer at Cribl since May 2023, where responsibilities include providing comprehensive technical support and troubleshooting for Cribl's products. Prior to this role, Jessica worked as a Product Support Representative at Pluralsight, offering assistance in resolving user issues and collaborating on system improvements. Jessica's background also includes extensive experience in member support at Everside Health, account management at Gastroenterology of the Rockies, and client billing at Cordant Health Solutions. Educational qualifications include a Full Stack Web Development certificate from the University of Denver, alongside degrees in Human Performance and Sports from Metropolitan State University of Denver and the University of Northern Colorado.
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