Jeremiah Ross, known as JR, is an experienced professional in the technology and customer support fields with a progressive career spanning over two decades. Currently serving as the Support Engineer Enablement Manager and CX Enablement Manager at Cribl since November 2021, JR has previously held significant positions at ThousandEyes (part of Cisco) as Customer Delivery Leader and Customer Engineering Manager. In earlier roles, JR contributed to VisionNet by DQ Technology Inc as Sr. Director of Business Development, focusing on product development and direct sales. JR also operated as Sole Proprietor for Lexicon A.C.T., providing IT and communications systems maintenance and structured cabling services, alongside a tenure as Senior Technician/Project Manager at Prime Services Group. Educational qualifications include a Master of Science in Business Analytics from California State University, East Bay, complemented by coursework in leadership and data analytics from Stanford Continuing Studies, and a Bachelor of Science in Business Administration with a concentration in Data Analysis from Golden Gate University.
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