michael redding

Information Technology Operations Manager at CRIF Select

Michael Redding has a diverse work experience spanning multiple companies and roles. michael currently works as an Information Technology Operations Manager at CRIF Select Corp since August 2019. Prior to this, they held the position of Service Delivery Manager at the same company starting from September 2018.

Before joining CRIF Select Corp, Michael worked at CRIF Lending Solutions, where they served as a Client Support Manager / Service Delivery Manager II from January 2018 to August 2019. In this role, they managed two support teams and focused on creating automated support procedures and processes. michael also coordinated global support team activities across India, Europe, and US for multi-region clients.

Before their tenure at CRIF Lending Solutions, Michael worked as a Technical Client Support Specialist III at CRIF from January 2017 to August 2019. michael also held the position of Products Support Specialist Senior at CRIF from March 2014 to August 2019. In these roles, they were responsible for product installations, analysis and resolution of second-level tickets, as well as coordinating activities among various internal groups. michael also developed procedures for international client support and created automated tools/reports for monitoring and resolving issues.

Additionally, Michael worked as a Programmer/Analyst at RAD Informatica Spa from January 2013 to March 2014, and as a Programmatore Combinatori Telefonici at Inlinea srl from March 2011 to December 2013. michael also had a Sales Account role at Tecnocopi from July 2011 to December 2012.

Michael's earliest work experience includes being the owner of emage3 snc from January 2004 to December 2010, where they provided technical hardware and software assistance, developed web sites and management software, and managed marketing and the store. michael also worked as a Computer Programmer at Electron Informatica snc from January 2001 to December 2003, where they provided technical hardware and software assistance and developed web sites and management software.

Michael Redding attended Liceo Scientifico G. Ricci Curbastro from 1993 to 1998. However, no degree or specific field of study is provided for this time period. Additionally, they pursued studies in Ingegneria Elettronica Bologna, but no specific dates or degree information is given. In terms of certifications, Michael Redding obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in March 2020.

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Timeline

  • Information Technology Operations Manager

    August, 2019 - present

  • Service Delivery Manager

    September, 2018