Benjamin Johnson is a Salesforce Platform Manager at Crisis24, currently leading technical enhancements and managing a team of Salesforce administrators. Previously, they served as a Senior Salesforce Administrator at Diligent Corporation, where they significantly improved system usability for approximately 1,500 users. Benjamin has also held roles as a Senior Salesforce Business Systems Analyst at Blackboard and a Senior Salesforce Systems Analyst at the University of Maryland Global Campus, utilizing their expertise to enhance user adoption and productivity. They hold a Bachelor of Arts in English and a Master of Arts in Innovation and Entrepreneurship, alongside a certificate in Web Development.
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