Jeannot Mets

Lead Customer Retention at Crisp

Jeannot Mets has a diverse work experience starting in 2017. Jeannot worked as a Managerial Assistant at Sana Commerce, where they collaborated with managers on various projects and played a significant role in setting up a new office in Medellín, Colombia. In 2019, they became an Associate to the CEO at Sana Commerce in Manhattan, New York, where they were involved in operational and strategic planning to support the company's growth in the American market. Jeannot also served as a Project Manager for Data Management at Easygenerator. From 2018 to 2019, Jeannot was the Chairman of the Advisory Board at Erasmus Recruitment, overseeing the long-term strategy of the organization and providing guidance. Prior to that, they held the position of Chairman at Erasmus Recruitment. Jeannot joined ABN AMRO Bank N.V. in 2020 as a Data Trainee through the Data Talent Programme. Jeannot held multiple roles within the program, including AI Translator, Customer Journey Data Analyst, and Customer Interaction Data Analyst. The projects they worked on involved utilizing data analytics and AI to improve client investigations, analyzing and addressing gender gaps in the bank's products, services, and journeys, and driving data-driven decision making on customer interaction products and services. Currently, Jeannot is working at Crisp as a Growth Strategy Manager and later transitioned to the role of Lead Customer Retention.

Jeannot Mets has a comprehensive education history spanning from 2009 to 2020. Jeannot obtained their Gymnasium degree from Het Baarnsch Lyceum in an unspecified field of study in 2015. Jeannot then pursued a Bachelor's degree in Business Administration from 2015 to 2018 at the Rotterdam School of Management, Erasmus University. During this time, they participated in the RSM BSc Honours Programme focused on 'Learning from Silicon Valley' between 2016 and 2017.

Continuing their education, Jeannot pursued a Master's degree in Business Information Management from the Rotterdam School of Management, Erasmus University from 2019 to 2020. Additionally, in the same period, they completed the RSM MSc BIM Honours Programme. Unfortunately, the field of study for this honours programme is not specified.

Jeannot Mets also holds two additional certifications. In January 2021, they completed the "AI & Data Practitioner 2-Star Program" offered by GAIn® - The Global AI network. Furthermore, they obtained the "Microsoft Certified: Data Analyst Associate" certification, also in January 2021, from Microsoft.

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