Denys Y. has extensive experience in software quality assurance, customer support, and application support across various industries. Starting as a Software Quality Assurance Test Engineer at ProfITSoft and LuckyWare Pro, Denys focused on ensuring software quality and developing testing plans. With roles at Namecheap, Inc. and PayPro Global Inc., Denys contributed to customer support and fraud control, effectively reducing charge-back losses. In recent positions at Playtika and Bringg as a Second Level Support Engineer and Application Support Engineer, Denys managed technical issues and performed root cause analysis. Denys is currently an Application Support Engineer at Criterion HCM, with a Master's degree in Applied Linguistics from V. N. Karazin Kharkiv National University.
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