Maya Christova is the Senior Customer Success Manager at Crobox. Maya has held previous positions as the Partner Engagement Manager at Digital Unite Ltd, the Director at 3DENTITY, and the Owner at Vinotar.
Maya has always been passionate about building relationships and helping others succeed. In their role as Senior Customer Success Manager, they are responsible for building and growing the global enterprise user community for Crobox, an innovative chemical B2B e-commerce platform. Maya establishes trusted relationships and fosters key account engagement, while also serving as the primary point of contact and maintaining communication with customers.
Maya is also responsible for creating and executing success plans, and for growing product adoption and retention. By translating customer needs and feedback into actionable insights and value propositions, they help fuel the future product vision. In addition, they help customers innovate and evolve their offline sales process to an active online business.
Through their experience and dedication, Maya has become an expert in customer success management. Maya is a strategic thinker with the ability to think outside the box in order to find solutions that work best for their clients. Her ultimate goal is to help their clients achieve success.
Maya Christova has a Masters in Public Relations and Public Communications from the University of Westminster. Maya also has a Bachelor's in Political Science from the University of La Verne. Maya is certified in Professional Agile Leadership from Scrum.org and has taken Bynder Leadership Training. Maya is also WSET certified in both WSET Educator Training Programme and Level 3 Advanced Certificate in Wines and Spirits.
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