Laura Newton

Global Customer Experience Lead: Customer Insights - Life Sciences / Consumer Care / Industrial at Croda

Laura Newton has a diverse work experience spanning across different roles and industries. Laura started their career as a Development Chemist at NPIL Pharma in 2006, where they worked on process development. Laura then joined Croda in 2008, initially starting as a Commercial Graduate in their Development Scheme. During this time, they explored different areas of the business, including market research, sales coordination, and applications scientist roles. Laura transitioned into a Global Technical Sales Specialist role for Mining at Croda, where they provided commercial and technical guidance to the global mining sales teams. Laura also worked as a Sales Representative for the UK & Ireland territory, representing Geo Technologies and handling sectors such as Oil & Gas, Water Treatment, and Mining. Laura further progressed to become a Commercial Lead and Business Development Manager for Oil & Gas, where they delivered revenue growth and maximized opportunities through a Flow Assurance acquisition. Most recently, Laura held the position of EMEA Regional Sales Manager for Croda Pharma, leading a 23-person sales team and achieving significant growth in 2022. Currently, Laura serves as the Global Customer Experience Lead at Croda, where they are responsible for elevating the customer profile across the organization and integrating customer insights into various initiatives.

Laura Newton attended the University of Leeds from 2004 to 2008, where they obtained a degree in Chemistry with Industrial Experience. In 2011, they pursued training and certifications, but no specific degree or field of study was mentioned.

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Timeline

  • Global Customer Experience Lead: Customer Insights - Life Sciences / Consumer Care / Industrial

    April, 2023 - present

  • EMEA Regional Sales Manager: Croda Pharma

    October, 2019

  • Commercial Lead / Business Development Manager: Oil & Gas

    September, 2016

  • Sales Representative UK & Ireland: Mining / Water Treatment / Oil & Gas

    January, 2012

  • Commercial Graduate Development Scheme At Croda

    September, 2009

  • Development Chemist

    October, 2008

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