Victor Silva is currently the CX Regional Lead at Croda, a role held since November 2022. Prior to this, Victor accumulated extensive experience at MSX International from June 2017 to November 2022, advancing through positions such as Project Supervisor, Senior Project Management Analyst, and Project Management Analyst, focusing on consumer experience projects and operational management for Ford Motor Company in South America. Victor's earlier roles include a Business Management Analyst position at The Espresso Doctor in Brisbane and administrative roles at Via Varejo SA and Casas Bahia in Brazil. Educational qualifications include a Bachelor of Business Administration in Finance and Financial Management Services from USCS and various certifications in customer experience, project management, and business management.
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