Ved Garag is an accomplished professional with extensive experience in customer service, training, and sales management across multiple organizations. Currently serving as a Cluster Service Manager at Croma, Ved has achieved a 95% customer satisfaction rate and an NPS of over 85%. Prior roles include Regional Training Manager at LG Electronics, where leadership of a team and oversight of 300 outlets were essential, and Area Manager at Sargam Electronics, focusing on the successful launch of new stores and enhancing sales of premium products. Ved's career began as a Team Manager at Reliance Communications and included significant contributions as a Zonal Trainer at Indus Management, underscoring a foundation in sales training and development. Ved holds a Bachelor of Commerce degree from Guru Nanak Dev University, emphasizing a well-rounded background in business and commerce.
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