Ishan D has over 13 years of experience in Customer Experience, Marketing, Digital transformation, and Supply Chain across various industries, including Consumer Durables, Banking, and Textiles. Currently serving as the Deputy General Manager of Service Digitalization at Crompton Greaves Consumer Electricals Limited, Ishan previously held significant roles at Aditya Birla Health Insurance and HDFC Bank, focusing on customer centricity and digital initiatives. Additionally, Ishan is passionate about writing and shares humor through a weekly series, while also volunteering in academia to support knowledge-sharing initiatives. Ishan earned a Post Graduate Diploma in Management from Jagan Institute of Management Studies and a Bachelor of Science with Honors in Geology from Banaras Hindu University.
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