Jo Clarke is an experienced Business Transformation Manager with over 20 years of expertise in delivering significant change programs across various sectors. Currently serving as a Senior Business Change Consultant at Cross 8 for Highways England, Jo has previously held senior positions at notable companies such as npower and Jet2.com, where they led complex projects and managed cross-functional teams. Jo's extensive background includes program management in smart metering and IT change initiatives, showcasing a strong capability in enhancing operational processes and customer experiences.
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