Stephen Jackson BSc is an experienced project manager currently employed at Cross 8 since April 2022. Previously, Stephen worked at Virgin Money from February 2016 to April 2022 in various senior project and programme management roles, focusing on digital transformation, quality control systems, and the integration of machine learning in complaint processing. With a strong background in financial services and quality assurance, Stephen has demonstrated significant achievements, including a £20m cost reduction and a 130% increase in digital document uptake. Prior roles encompass positions at Capita Remediation Services, where Stephen ensured compliance during major remediation projects, and as a self-employed securities trader. Educational qualifications include a Bachelor of Science in Applied Mathematics from Newcastle University and multiple diplomas in financial regulation and investment compliance.
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