Melissa K. currently serves as the Head of AML/CFT & OFAC Compliance and Deputy BSA/AML Officer at Cross River, a position held since September 2024. Previously, Melissa K. held multiple roles at Customers Bank from February 2015 to September 2024, including EVP, Chief Compliance Officer, and SVP, BSA Officer & Director of Third Party Compliance Risk Management. Prior experience includes positions at Continental Bank as VP Retail Banking/Security Officer, Bank of America as a Training professional and Branch Manager, and Progress Bank as a Retail Banking Officer. Melissa K. began the career as a Financial Services Representative at Commonwealth Bank and earned a Bachelor of Science degree in Business Systems Analysis from the University of Phoenix between 1999 and 2002.