Michelle C. serves as a Senior Associate in Loan Operations at Cross River since October 2018, previously holding the position of Analyst in MPL Operations. Prior to this role, Michelle accumulated extensive experience at TD from January 2013 to October 2018, advancing through various positions including Customer Service Manager, Head Teller - Loan Trained, Assistant Head Teller, Teller II, and Teller I, where responsibilities ranged from providing exceptional customer service to handling complex inquiries and transactions. Michelle's early career includes a role as a Cashier and Bistro Attendant at Marriott International, where duties involved serving beverages, food preparation, and customer service tasks.
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