Joy Rudnick is a seasoned professional in customer education with current experience as a Customer Education Manager at Crossbeam since January 2023, following roles as a Customer Education Specialist and Knowledge Base Specialist. Prior to this, Joy held a Software Development Intern position at Pitt Technology Group from June 2021 to January 2022, where collaboration with engineers focused on best coding practices and backend development using SCRUM Agile methods. Joy also served as Media Center Manager at Indianapolis Public Schools from March 2018 to December 2019, managing a library for over 300 students and staff, while co-authoring a grant to enhance library resources. Joy holds a Master of Arts in Marriage and Family Therapy/Counseling from Pacific Lutheran University and a Bachelor of Arts in Psychology from the University of Colorado Colorado Springs.
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