Crossfuze
Michael Herron is an experienced Delivery Manager and ServiceNow Master Architect at Crossfuze, with a focus on ServiceNow technology since July 2019. Prior to this role, Michael worked as a Senior Implementation Consultant at TeamUltra, leading major ServiceNow transformation projects for prominent financial organizations in Europe. Expertise includes integrations, data transformation, workflow, ITIL functions, and custom application development. Michael's background also includes a significant tenure at Boots UK as a ServiceNow Developer, where responsibilities encompassed administration, scripting, and stakeholder management. Michael holds qualifications in ITSM, CSM, and various micro-certifications, with education from Bosworth Independent College and the University of Hertfordshire.
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Crossfuze
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Crossfuze is an independent ServiceNow pure-play company that has the coveted Gold Sales and Services Partner designations. The company has deployed over 1,200 successful projects that have helped companies of all sizes achieve digital transformation with ServiceNow. Crossfuze is uniquely positioned to help clients deliver long-term ServiceNowdigital transformation with speed, agility and confidence, and has been recognized by ServiceNow as the partner with the highest customer satisfaction for North America.