Crossfuze is an independent ServiceNow pure-play company that has the coveted Gold Sales and Services Partner designations. The company has deployed over 1,200 successful projects that have helped companies of all sizes achieve digital transformation with ServiceNow. Crossfuze is uniquely positioned to help clients deliver long-term ServiceNowdigital transformation with speed, agility and confidence, and has been recognized by ServiceNow as the partner with the highest customer satisfaction for North America.

Consumer Software

Enterprise Software

Information Technology

IT Services

Software

Crossfuze

Crossfuze's headquarters in Buffalo, NY, United States

This department focuses on providing expert guidance and strategies to optimize solutions for clients.

Solution Consulting

The Service Delivery Team at Crossfuze is responsible for ensuring the successful implementation and ongoing management of ServiceNow solutions for clients. This team oversees project delivery from inception through completion, ensuring that clients achieve their desired digital transformation goals. Their responsibilities include technical operations, project management, client engagement, and continuous service improvement to maintain the highest customer satisfaction in alignment with Crossfuze’s standards.

Service Delivery Team

The Sales Team at Crossfuze is responsible for driving revenue growth by identifying and securing new business opportunities and maintaining strong relationships with existing clients. They work collaboratively to promote and sell Crossfuze's ServiceNow solutions, ensuring that clients achieve their digital transformation goals with speed, agility, and confidence. The team comprises senior sales leaders, account executives, and client directors who bring extensive expertise in tailoring ServiceNow solutions to meet diverse customer needs across North America and EMEA.

Sales Team

This department provides expert guidance and support in technology implementation and best practices for clients.

Technical Consulting

The IT and System Administration team at Crossfuze is responsible for managing and maintaining the company's technical infrastructure, ensuring optimal performance and security of systems. They administer various platforms, including Informatica and SharePoint, provide desktop support, and oversee application management. This team plays a crucial role in supporting Crossfuze's ServiceNow deployments by ensuring that all internal systems are robust, secure, and seamless, thereby enabling efficient digital transformation for clients.

IT and System Administration

The Leadership Team at Crossfuze is responsible for setting the strategic direction and overall vision of the company. They oversee key business functions, drive growth initiatives, and ensure that Crossfuze continues to deliver exceptional digital transformation solutions using ServiceNow. This team collaborates to maintain high customer satisfaction and operational excellence across North America and EMEA markets.

Leadership Team

This department focuses on generating revenue through client acquisition and relationship management.

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Other teams

Service Delivery Team

Sales Team

Technical Consulting

IT and System Administration

Leadership Team

Sales Department