Mario Moura

Mario Moura is a seasoned professional with significant experience in IT management and customer success engineering. Currently serving as the Head of Customer Success Engineering and Technical Support at Crossmint since March 2023, Mario leads efforts to enhance customer satisfaction and support in the Web3 and NFTs market. Previous roles include IT Operations and Support Manager at Lojas Renner S.A., Business Director at Instituto de Gestão e Tecnologia da Informação, and Senior IT Manager at Oi, where Mario managed ITIL processes to optimize service efficiency. Early career highlights include IT Manager positions at UOL and IntelliGenesis LLC, where Mario directed datacenter operations and oversaw IT functions in the United States. Mario holds multiple degrees, including an MBA from Fundação Dom Cabral and an MSC in Computer Science from Universidade Federal de Minas Gerais.