Sandeep Kumar M is an accomplished instructional designer with extensive experience in content development and technical writing. Currently serving as a Senior Instructional Designer at Crossover for Work since July 2018, Sandeep collaborates with Subject Matter Experts to create and refine training materials. Previous roles include Curriculum Developer at Socialive, Instructional Designer/Knowledge Architect at ServiceNow, and Lead Technical Writer at Broadridge, where Sandeep was responsible for comprehensive product documentation. Furthermore, Sandeep has a background in technical writing at Aura Business Solutions LLC and consulting at griddable.io under Salesforce. Sandeep's earlier experience includes roles at Thomson Reuters and HSBC Private Bank. Academic qualifications include a Bachelor of Arts in Philosophy from DeSales University and a Bachelor of Arts in English Language and Literature from Bangalore University, complemented by a certification in Web and Graphic Design from DigiQuest Multimedia Academy.
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