Crossref makes research objects easy to find, cite, link, assess, and reuse.

We’re a not-for-profit membership organization that exists to make scholarly communications better. We rally the community; tag and share metadata; run an open infrastructure; play with technology; and make tools and services—all to help put research in context.

It’s as simple—and as complicated—as that.

Information Technology

Crossref

Crossref's headquarters in Lynnfield, MA, United States

This department provides assistance and resources to members, focusing on their needs and ensuring smooth billing and support processes.

Membership Support

The Community & Engagement team at Crossref fosters relationships within the scholarly communications community, ensuring active participation and support. They manage outreach programs, coordinate events, and engage with members to promote Crossref's tools and services, helping to advance research connectivity and collaboration.

Community & Engagement

The Technical Support team at Crossref assists members with any technical issues they encounter while using Crossref's tools and services. They provide expert guidance, troubleshoot problems, and ensure seamless integration, thus enabling the research community to efficiently share and access scholarly communications.

Technical Support

The Engineering Team at Crossref is responsible for designing, developing, and maintaining the technology infrastructure that supports the organization’s mission to improve scholarly communications. This team works on building and enhancing tools and services to manage and share metadata, ensuring research objects are easily findable, citable, linkable, assessable, and reusable. They continually innovate and implement new technologies to keep the platform efficient and reliable for the global research community.

Engineering Team

This department focuses on fostering and maintaining relationships with international stakeholders and partners.

Global Relations

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Other teams

Community & Engagement

Technical Support

Engineering Team

Global Relations

Executive Team