Maged Safwat

Maged Safwat is a seasoned IT professional with extensive experience in system administration and technical support across various industries. Currently serving as a Senior System Administrator M365 at CrossWorkers since June 2019, Maged specializes in Microsoft 365 administration, overseeing collaboration and security tools while leading the desktop and helpdesk support team. Previous roles include Technical Manager at Maker Express and Senior IT Field Engineer at PepsiCo, both focused on delivering high-level technical support to external customers. Maged also held leadership positions as Service Desk Team Lead at Global Brands Group and Italcementi Group, managing helpdesk operations and supporting VIP users. Additionally, Maged has substantial expertise in network and systems infrastructure design from tenure as System Administrator Section Head at Ahram Canadian University. Educational credentials include a Bachelor of Science in Electronics and Communications Engineering from Helwan University Cairo.