Dwayne Waller

Dwayne Waller is an accomplished operations leader with extensive experience in the IT and technical support sectors. Currently serving as the Director of Operations at Crothall Healthcare since February 2022, Waller has previously held multiple leadership roles, including Assistant Director of Operations and Operations Manager. Prior experience includes significant positions at Corsica Technologies as Director of ITSM, Quality Assurance Manager, and Service Desk Manager, where responsibilities involved enhancing client-centered support and managing various IT service teams. Waller's background also features roles at Fusion, EarthLink, Cbeyond, Comcast Cable, AstraZeneca, Dell, and Bank of America, showcasing a trajectory focused on customer satisfaction, operational excellence, and team development. Waller holds both a Master’s and a Bachelor’s degree in Business Administration, emphasizing management and operations from American InterContinental University.