Heather Gray

Heather Gray is an accomplished professional with extensive experience in healthcare management and patient experience. Currently serving as the Director and Patient Experience Manager at Crothall Healthcare since April 2014, Heather coordinates and directs patient experience activities in collaboration with the leadership at Memorial Hospital, University of Colorado Health. Previous roles include Healthcare Segment Manager at FBG Corporation, where Heather focused on expanding the healthcare market segment, and Assistant Director at Crothall Healthcare, managing environmental services. Heather's background also includes positions as Account Executive and District Manager at ABM Industries and ABM Janitorial Services, where Heather developed business relationships and managed accounts in the commercial cleaning sector. With foundational experience as Office Manager and Receptionist at Royal Crest Dairy, Heather has cultivated strong leadership and customer service skills. Currently pursuing a degree in Business from the University of Phoenix, Heather continues to drive positive outcomes within the healthcare industry.