Steven Castro

Steven Castro is a seasoned professional in patient experience and safety management, currently serving as a System Patient Experience Manager at Crothall Healthcare since December 2020. Prior to this role, Steven held the position of Safety and Loss Prevention Director at Compass Group from December 2017 to September 2020, where key achievements included overseeing safety operations across 852 units in 16 states, developing training programs for regulatory compliance, and leading initiatives to improve injury reporting and reduction. With earlier experience as Chef Manager at Compass Group USA from February 2009 to December 2017, Steven excelled in food service management, catering, and staff training. Beginning a career in the culinary field at Charlie Trotter's Restaurant in 2008, Steven also has a strong foundation in leadership and supervision from service in the United States Air Force, where responsibilities included coordinating police patrols and managing personnel evaluations. Steven holds an Associate's Degree in Culinary Arts from Kendall College, earned between 2007 and 2009.