Joseph Berkeley is an accomplished professional in customer success with extensive experience in supporting nonprofit organizations. Currently serving as Head of Customer Success at Crowded since March 2025, Joseph focuses on enhancing client retention and satisfaction through effective team management and innovative banking solutions. Prior roles include Associate Director of Customer Success at Feathr, where leadership and team culture were emphasized, along with various positions at LinkedSelling, GoldenKey, and RingCentral, in which Joseph managed key accounts and drove revenue growth. Joseph holds a degree from the University of Colorado Colorado Springs and is a graduate of Air Academy High School.
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