Adel Ar is a Major Incident Manager in the Digital Operations Centre at CrowdStrike since March 2025, with prior experience as a Technical/UI Advisor at an AI Platform startup and as a Help Desk Technician at Awaiting Eyes Foundation. Previously, Adel held the position of Customer Operations Service Lead at Advanced from October 2016 to March 2019, overseeing a team of over 25 staff members in the Healthcare and Finance Service Desk. At Advanced, responsibilities included the management of P1 and P2 incidents, contributing to the company being a leading provider of business software and services in the UK. Adel holds a Bachelor of Science degree in Computer Science from the University of Westminster, completed in 2014, with an Upper Second Class classification.
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