Anisha Thomas is a seasoned technical support professional with extensive experience in the technology sector. Currently serving as a Senior Technical Support Engineer at CrowdStrike since July 2022, Anisha previously worked at Twilio Inc. from August 2019 to August 2022, holding positions as a Technical Account Manager and Supportability Engineer 3. During this time, responsibilities included ensuring the Customer Support Team was equipped to handle new product releases. Anisha's career began at SendGrid, where from October 2012 to August 2019, roles progressed from Support Engineer to Strategic Support Engineer, including leadership as a Support Team Lead. Anisha holds a Bachelor’s degree in Computer and Information Systems with a focus on Networking from Texas A&M University-Commerce, earned between 2008 and 2011.
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