Colin Lamb has over 20 years of experience providing technical support for large enterprises, specializing in mobile device management and endpoint security software. Currently, as a Senior Technical Account Manager at CrowdStrike, Colin advocates for customer success through effective onboarding and proactive support. Previously, Colin held various roles at BlackBerry, including Support Operations Enablement Manager and Principal Analyst, where they developed training programs and resolved critical escalations. Colin's education includes a degree in Computer Programmer Analyst from Fanshawe College.
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