David de Lira

David de Lira is a seasoned technical support engineer with extensive experience in various roles across multiple organizations. Currently serving as a Technical Support Engineer II at CrowdStrike since October 2025, David previously worked as L2 Production Support at Capgemini and as a Customer Support L2 Engineer at Improving, where responsibilities included guiding team members in providing top-tier technical support for VMware Carbon Black App Control. Prior to these roles, David had a background in systems administration, application support, and project leadership in organizations like Tata Consultancy Services and Fabricas Selectas S.A. David's educational background in industrial electrician technology from Escuela Politécnica Guadalajara complements a robust skill set in IT analysis, software development, and customer service.