Erin Reidy

Erin Reidy is an experienced IT professional currently serving as an IT Systems Administrator at CrowdStrike since March 2023. Prior to this role, Erin worked at mPower, Inc. as a Senior Desktop Support Technician supporting the National Cancer Institute, providing assistance for general usage and scientific equipment. Erin has a significant tenure at Apple from November 2011 to September 2021, where various positions included Senior Desktop and Mobile Support Technician, Retail Contact Center Post Sales Support, and AppleCare Advisor roles, where technical support and customer communication were key responsibilities. Erin's early career included customer service roles at the Columbus Metropolitan Library and The Ohio State University, complemented by a Bachelor's degree in Physical and Biological Anthropology and Forensic Science from The Ohio State University.