Hannah Rivera is a skilled technical support professional with extensive experience in IT and network engineering. Currently serving as a Technical Support Engineer II at CrowdStrike since July 2022, Hannah previously held roles at NEC Australia as a Network Monitoring Engineer and ICT Engineer from January 2015 to July 2022. Earlier experience includes working as a Systems Engineer at Trend Micro, where responsibilities involved providing technical support for Small and Medium Business products, analyzing malware for pattern updates, and assisting with security solutions. Additionally, Hannah has held positions as a Support Analyst at RenditionDigital International Ltd and as a Senior Product Support Specialist at Synnex-Concentrix. Hannah holds a Master's Degree in Information Technology from Federation University Australia and a Bachelor of Science in Computer Science from AMA University.
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