Kyle H.

Kyle H. has a strong background in technical engagement and support roles. Kyle currently works at CrowdStrike as a Senior Technical Engagement Lead, where they spearhead team initiatives and provides training and coaching for new hires. Prior to this, they worked as a Technical Engagement Lead at CrowdStrike, where they provided guidance to customers and coordinated team and customer resources.

Kyle also has experience at Tyler Technologies, where they worked as an Infrastructure Engineer and Network Administrator. In these roles, they orchestrated technical support needs, conducted general IT duties, and acted as an internal technical support for multiple domains.

Before Tyler Technologies, Kyle worked at Sage Data Security, LLC, where they held various roles such as Network Administrator, nDiscovery Quality Assurance Specialist, nDiscovery Log Forensics Specialist, and nDiscovery Log Forensics Analyst. Kyle was involved in technical implementation and support, training new hires, and analyzing network logs for financial and healthcare organizations.

Earlier in their career, Kyle worked at Oxford Casino as a Systems Analyst, where they installed IT devices, maintained security services, and provided desktop support. Prior to that, they worked at Carbonite as a Technical Support Representative, and at Boot Hill Casino and Resort as a PC Technician.

Overall, Kyle has a diverse range of experience in technical engagement, support, and administration roles within different industries.

Kyle H. attended Oklahoma State University from 2004 to 2008, where they earned a degree in Business Administration with a focus on Management Information Systems - Information Assurance. Kyle also holds several certifications, including the Crowdstrike Certified Falcon Administrator from CrowdStrike in 2022, the Certified Data Privacy Solutions Engineer™ (CDPSE™) from ISACA in 2021, the AWS Partner: Accreditation (Technical) from Amazon Web Services (AWS) in 2021, and the AWS Partner: Cloud Economics Accreditation, also from AWS, in 2021. In 2018, they obtained the 50255: Managing Windows Environments with Group Policy certification from Microsoft via New Horizons. Additionally, they hold certifications such as CompTIA Network+ ce in 2015, Certified Information Systems Security Professional (CISSP) in 2015, CompTIA Security+ ce in 2013, Systems Security Certified Practitioner (SSCP) in 2014, and various other security-related certifications. Kyle H. has also received training in Health Information Technology - Analyst Consultant, Information Systems Security Officer, Information Systems Security Professional, and Risk Analyst.