Lance M. is an energetic and passionate IT professional with over a decade of experience in the field. They served as a Lead Support Engineer at IronNet from 2021 to 2023, where they managed user accounts and ensured endpoint security for over 300 employees. Currently, Lance holds the position of Support Engineer II at CrowdStrike, continuing their focus on threat intelligence and endpoint security. Previously, they worked at Apple in various roles, including Genius and Business Specialist, where they delivered exceptional customer experiences and technical support.
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