Lily Chen is an accomplished professional in technical account management with extensive experience in the technology sector. Currently serving as a Technical Account Manager at CrowdStrike since September 2018, Lily previously held leadership roles at Malwarebytes and Oracle, where responsibilities included building long-term customer relationships, overseeing contract negotiations, and driving product adoption to ensure customer success. With a background that includes managing enterprise accounts and leading customer success efforts at Zuora and CA Technologies, Lily has demonstrated expertise in aligning business goals with IT initiatives and enhancing customer satisfaction. Educational qualifications include a Master of Science in Computer Information Systems from Golden Gate University and a Bachelor of Arts in International Business from the University of Central Lancashire.
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