Nicholas C. has a extensive background in technical support and engineering, beginning with a role at Convergys as an L3 from 2005 to 2007. Following that, Nicholas served as Advanced TAC support at Juniper Networks from November 2007 to September 2014. After a tenure of nearly nine years as a Support Escalation Engineer at Pulse Secure, which lasted from October 2014 to September 2023, Nicholas worked as a Product Support Engineer at Ivanti from August 2021 until September 2023. Currently, Nicholas holds the position of Technical Support Engineer at CrowdStrike, starting in September 2023.
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