Razvan Pandrea

Razvan Pandrea is an experienced IT professional with a strong background in system and IT administration. Currently serving as a System Administrator at CrowdStrike since November 2019 and as an IT Administrator at Sparkware Technologies since July 2018, Razvan has extensive expertise in providing first and second line support, managing software licenses, and troubleshooting hardware for various devices. Previous roles include Second Level Engineer at Kerry London Ltd and IT Administrator positions at SparkWare Technologies, where responsibilities involved supporting multiple users, organizing and prioritizing cases through a ticketing system, and ensuring adherence to service level agreements. Additionally, experience as an IT Support Specialist at Rezolv IT involved managing support for a diverse client base and developing procedures for efficient operational workflows.