Renata Speaks is a seasoned IT professional with extensive experience in technical account management and cybersecurity. Currently serving as a Technical Account Manager II at CrowdStrike and as the Director of Partner Relationships at Empow(H)er Cybersecurity, Renata has demonstrated expertise in providing tier III support to over 1500 global end-users while also managing partner relationships. Previous roles include IT Technician III at MINDBODY, Inc., where Renata served as an escalation point for tier 1 and 2 support, and Desktop Support Specialist at NASCO, focusing on troubleshooting and maintaining computer systems. Renata's educational background includes a Bachelor of Information Technology from American InterContinental University and IT certifications from New Horizons Computer Learning Centers. Further training includes participation in the Cloud Career Jumpstart Program and bootcamp at The Cloudticians Inc., where skills in cloud technology were developed.
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