Steven M. Simon

Steven M. Simon is the Senior IT Practice Lead at CrowdStrike, where they advance IT Service Management through the development of a comprehensive Service Management architecture. With a strong emphasis on change management and continuous improvement, they collaborate with IT leadership to ensure alignment between processes and tool functionality. Previously, they led a team at JetBlue, delivering strategic ITSM solutions to enhance operations. Their career includes significant roles in service management and software integration across notable companies, including Moody's and Prudential Financial. Steven is currently pursuing a Bachelor of Business Administration in Computer Information Systems at Bernard Baruch College.