Tonya B.

Tonya B. is a Senior Business Systems Analyst at CrowdStrike, where they focus on leveraging ServiceNow to enhance incident management and streamline workflows. They previously worked as a Consultant for LMI, where they played a pivotal role in implementing ServiceNow solutions and managing various IT systems. Tonya also held positions as a Help Desk Technician and Regional Technologist, accumulating extensive experience in technical support and systems management. They earned a Master of Science in Information Technology Information Assurance from the University of Maryland University College and a Bachelor of Science in Computer Information Systems from Towson University.