Travis Jeglie is a seasoned IT professional with extensive experience in technical support and customer service roles. Currently serving as a Senior Cloud Technical Support Engineer at CrowdStrike since January 2023, Travis specializes in identifying and resolving priority customer issues. Prior experience includes a Senior Deskside Support Technician role at Universal Music Group, where responsibilities encompassed IT support, troubleshooting, and managing multiple cases. Travis has also worked as a System Support Centre Analyst at Veritas Technologies LLC, providing technical assistance and maintaining client documentation, and as a Mac Genius at Apple, assisting customers with product selection and setup. Travis holds an Associate of Science degree in Computer Science from West Los Angeles College and has a diverse employment background, including customer service and supervisory roles in various industries.
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