Troy Cole, Jr. currently serves as a Dispatcher for Ship Assist & Escort at Crowley since September 2024. Prior experience includes a lengthy tenure at Transmarine Navigation Corp from January 2015 to September 2024, where Troy held multiple roles, including District Manager, Operations Manager, and Vessel Manager, focusing on managing shipments, cargo operations at ports, and ensuring compliance with regulations. Additionally, Troy worked as Office Manager and Dispatcher at Cruise Line Agencies of Alaska from May 2010 to January 2015, overseeing employee management and developing a digital workflow automation program. Earlier experience includes managing operations at Juneau International Hostel from September 2010 to March 2012, where Troy updated company policies and the reservations website. Education was completed at Graham Kapowsin High School from 2006 to 2007.