Benjamin Kapsch is a seasoned network and operations engineer with extensive experience in network deployment, automation, and technical support across various telecommunications companies. Currently serving as a Sr Network Engineer at Crown Castle since September 2023, Benjamin manages multiple operations-based projects and acts as a subject matter expert in automation and IP technologies. Previous roles include significant contributions at Lumen Technologies as a Sr Operations Engineer, where the focus was on developing automation tools and supporting complex IP cases, and at Wide Open West, where duties involved engineering solutions and maintaining server infrastructures. A background spanning back to Fry's Electronics and GameStop provided foundational skills in team management and customer service. Benjamin holds a Networking Specialist degree from Gwinnett Technical College and additional education from Georgia State University Perimeter College.
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