Kyle Ramirez

Kyle Ramirez is an experienced telecommunications professional currently serving as the Manager of Network Operations Incident and Escalations at Crown Castle since August 2018. In this customer-centric role, Kyle focuses on enhancing the customer experience and maintaining Crown Castle's position as a leading telecommunications provider. Previously, Kyle held senior management positions at Lightower Fiber Networks and Fibertech Networks, overseeing network operations activities. Early career experience includes various roles at Frontier Communications, where responsibilities progressed from technician to supervisory roles within the Network Operations Center. Kyle holds an Associate's Degree in Communications from Monroe Community College.