Mikhail Potapenko is a seasoned network professional with extensive experience in technical support and network provisioning. Currently serving as an Engineer in Network Provisioning at Crown Castle since March 2022, Mikhail provides remote technical assistance for business customers on various network services, manages BGP configurations, and oversees troubleshooting efforts. Prior roles include Network Provisioning Specialist at Brite and Network Engineer at Frontier Communications, where responsibilities encompassed maintenance of a vast national network infrastructure, managing change processes, and leading teams in a 24/7 Network Operations Center. Mikhail holds a Bachelor's degree in Informatics from the University at Albany and an Associate's degree in Business Management from Monroe Community College.
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