Brian Naval

Brian Naval is a seasoned customer experience professional with extensive experience in client support and account management across various companies. Currently serving as a Senior CX Specialist at Crunchbase since August 2019, Brian previously contributed to Poll Everywhere as a Customer Success Associate, where responsibilities included outbound support for high-level accounts and customer inquiry resolution. Other notable positions include Account Specialist at Human Interest, Customer Support Representative at HelloSign, and roles at Facebook and Demandforce, where Brian focused on user experience and technical support. Early career experiences at Apple and Mister SFC provided a solid foundation in sales and customer service.